Type Quick Assist and hit Enter on your keyboard. Click Get assistance. Type the six-digit code you received from the person giving assistance. Click Allow as long as the name matches the person giving assistance.
While researching we ran into the query “How do I use the Quick Assist tool in Windows 10?”.
Launch the Quick Assist tool. Click the Start button, and you’ll find that it’s listed under the Windows Accessories folder, or you can type Quick Assist into the Windows Search box next to the Start menu. Under “Give assistance” toward the bottom of the screen, click the Assist another person button.
You might be asking “What is the Windows 10 Quick Assist program?”
With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote assistance tool that allows Windows 10 users to receive and give assistance by taking control of a remote computer.
The next thing we wondered was, how do I use Windows Quick Assist?
To use Windows Quick Assist, open the app and click Assist another person. Then copy the code and send it to the other user. They will have to paste the code into Quick Assist and allow access to their computer.
You should be wondering “How do you annotate on Windows 10 Quick Assist?”
I learned how to use Windows 10 Quick Assist Once you have a working connection, the person offering assistance has a number of tools at their disposal. To annotate both screens, click the Annotate button. This allows the person giving assistance to draw directly on both screens using their mouse cursor.
While we were writing we ran into the inquiry “How do I use Quick Assist on two computers?”.
This allows the person giving assistance to draw directly on both screens using their mouse cursor. To restart the other PC, click the Restart button. The Quick Assist connection will pause, but will automatically re-open when the PC restarts and boots Windows.
Is it possible to do remote support with Windows 10 Quick Assist?
All third party products normally support also the elevation scenario, but there is a way to accomplish remote support even with the Windows 10 built-in Quick Assist solution. The simple solution here is to deactivate the “Secure Desktop” on your clients:.
Does Windows 10 Quick Assist work with video chat?
Quick Assist works best if each Windows 10 PC has fast and reliable internet access. If you and the other person can hold a video chat session with good image and sound quality (especially at your end), then Quick Assist will probably work well.
How do I pause the Quick Assist connection in Windows 10?
The Quick Assist connection will pause, but will automatically re-open when the PC restarts and boots Windows. To open the Task Manager on the other PC, click the Task Manager button. To pause or stop the connection, click the Pause or Stop button.
How do I restart or stop the Quick Assist?
The connection can be resumed by hitting the Play button in the same spot. If the person receiving assistance would like to stop the Quick Assist, they can click the X in the top-right corner of the small window on their screen.
Do I need a Microsoft account to use Quick Assist?
If you are the person giving assistance, you need to use a Microsoft account. If you are receiving assistance, you don’t have to be signed in to a Microsoft account. As long as you’re comfortable with allowing that person access to your Windows 10 PC, the following steps will get everything working. It doesn’t take long to get Quick Assist set up.