You may see the error “Email should be properly formatted” while trying to import a user from AD to Okta. This error will not let you import/update/confirm the user until it gets fixed. The email address of the user on AD is not well formatted. It is usually caused by a blank space before or after the email value in AD.
The most common Okta, Inc. email format is first ‘.’ last (ex. jane. doe@okta. com) being used 65.6% of the time. Other common formats are first_initial last (ex. jdoe@okta. com) and first (ex. jane@okta. com).
When we were writing we ran into the inquiry “Why can’t I access the email that was sent through Okta?”.
Some believe that however, if you’re accessing your company’s email through Okta, you won’t be able to access the email that was sent unless you have provided Okta with a secondary email address. In that case, Okta will also send the forgotten password email to your secondary email address — making it easy to access and reset your password. Is my information secure?
While writing we ran into the inquiry “Okta do not send activation email?”.
When calling the activate lifecycle method a query parameter of ‘send. Email=false’ should be sent to prevent Okta from sending the activation email and instead returning to you the activation URL. With the Activation URL in hand you can send the activation link (which should be considered sensitive in nature) as you see fit.
Can I add an email address to my Okta username?
Unfortunately this isn’t possible at the moment, there is a hard requirement that usernames must be email addresses. Your request is a common one and it is being considered, I would suggest working with your contact at Okta to see where this may be on our roadmap.
Another popular question is “How do I create an okta application profile?”.
Make sure that the Base attributes username, firstname, lastname, and email are included, they are mapped to Okta, and the default data type String is used. In the Search field, enter the name of the application. Click Profile for the app and click Base in the Filters list.
After creating a new user in Okta, the end user must activate his/her account by clicking the link in the activation email. We do not want this email to be sent from an Okta. Com mail address, so our intention is to send the activation email ourselves, so that the user receives the mail from a corporate mail address.
You could be asking “What happens if I Forget my Password on Okta?”
In that case, Okta will also send the forgotten password email to your secondary email address — making it easy to access and reset your password. Is my information secure? Yes, your information is secure.
What is the proper format for an email?
Your email message should be formatted like a typical business letter, with spaces between paragraphs and with no typos or grammatical errors. Don’t mistake length for quality — keep your email brief and to the point.
How do I change the email format of my usernames?
To remove the email format constraint from username, you can click that icon in the username row, go to Format Restrictions and choose “None”. This should allow you to format your usernames however you wish! Another option is to choose the Custom Character Restriction which will allow you to set more granular restrictions.
Why is my activation email link expired?
When a user is created and an Activation Email is sent to the user, sometimes the activation email link will expire (for example, if the user takes too long to click on the activation link or the email gets blocked/delayed somewhere on the way). Navigate to Directory > People Search for and click on the affected user.
What can I do with the activation url in hand?
With the Activation URL in hand you can send the activation link (which should be considered sensitive in nature) as you see fit. See addition Details here: Show activity on this post. You can now add a custom domain that Okta uses to send e-mail.
How do I activate a user in a staged state?
See the Okta user state model here: The user API will allow you to generate an activation link for a user that is in a ‘STAGED’ state. When calling the activate lifecycle method a query parameter of ‘send. Email=false’ should be sent to prevent Okta from sending the activation email and instead returning to you the activation URL.