To change devices, log in to your Okta dashboard on a computer. Click on the Account button in the lower left-hand corner to find the Extra Verification section. In this section, find and click the Reset button next to the Okta Verify mobile app.
Also, can I have okta verify on multiple devices?
To enroll in Okta Verify on multiple desktop devices, you must enroll with an additional authentication factor (for example, Yubikey, SMS, or Okta Verify with Push), which you can use to sign in on the additional desktop devices. If your first Okta Verify enrollment is on a desktop device, your next Okta Verify enrollment can only be on a mobile device. Open your organization’s Okta account on your desktop, go to Settings > Extra Verification > Okta Verify, click Set up, and then select.
Instead of sending a Okta verify to the old phone, click to the right of the round symbol and chose another method (SMS is what I used) then once you’re in on the computer reset the OKTA Verify and then set up the new mobile device.
Okta Mobile is the mobile app that lets you access all of your applications on a mobile device. Okta Verify is the mobile app that lets you have a second additional factor for authentication. How do I scan a new QR code? You will only need to scan a new QR code if you change mobile devices.
How do I Reset my Okta verification settings?
After you have successfully logged into your Okta Dashboard, click on your name on the upper right then go to Settings: 4. From Settings, scroll down to find Extra Verification and click Reset on the factor (e. g. Okta Verify Mobile App): 5. A prompt will show up with the following disclaimer: 6.
What happens when a device is enrolled in Okta verify?
When a device is enrolled in Okta Verify the account is tied to the application and device. Replacement devices will require a re-enrollment in order for the push notifications and codes to work.
While I was researching we ran into the inquiry “What happens if an okta Verify account is deactivated?”.
If an end user’s device is reactivated after being deactivated, instruct the user to delete the invalid Okta Verify account from that device and then re-enroll (add the account).
How do I scan a new QR code for okta verify?
You will only need to scan a new QR code if you change mobile devices. To change devices, log in to your Okta dashboard on a computer. Click on the Account button in the lower left-hand corner to find the Extra Verification section. In this section, find and click the Reset button next to the Okta Verify mobile app.