If you’re seeing an X mark on a folder, it means the version on your PC is out of sync. To find out why, go to the right side of the taskbar, select the Show hidden icons arrow, press and hold (or right-click) One. Drive, and then select View sync problems. Please take a screenshot of the diagnostic and get back to us.
You should be thinking “What do the OneDrive icons mean?”
, one Drive icons show the status of files and folders (including the files and subfolders within them) that are open, syncing, synced, or items that cannot sync. If you see a red circle with a cross, it means that the version of One. Drive on your PC is out of sync.
In our case at least, One. Drive’s storage capacity was maxed out. Had to disable syncing of local folders – which the client didn’t want backed up anyway – then clear/remove those files from her account on the One. Drive website to resolve it.
, if one Drive shows “Processing changes” for a long time, it could be because you have an online file open, a very large file syncing, a lot of files stuck in a queue. To help resolve these problems, read One. Drive is stuck on “Processing changes”. If you’re seeing the sync pending icon in File Explorer, read One. Drive is stuck on “Sync pending”.
Another frequently asked question is “What does the red circle with a cross on OneDrive mean?”.
An answer is that if you see a red circle with a cross, it means that the version of One. Drive on your PC is out of sync. To find out why, go to the right side of the taskbar, right-click One. Drive, and select View sync problems. We also recommend that you follow steps provided in this article on how to Fix One. Drive sync problems.
Why do my files have a grey X on them?
I understand that you see a grey X on the files in the C: drive. I’ll certainly assist you with the issue. Upon researching, I found that it seems that the files are not being synced with One. Drive properly that is the reason you are facing this issue.