Run the Windows 10 Bluetooth troubleshooter. Windows 10 has built-in troubleshooter programs that can scan your computer for specific problems and fix them. To begin the Bluetooth troubleshooter, open your Start Menu and click Settings > Update & Security > Troubleshoot > Bluetooth.
In Find and fix other problems, select Bluetooth, and then select Run the troubleshooter and follow the instructions. If you recently upgraded to Windows 10 or installed Windows 10 updates, the current driver may have been designed for an earlier version of Windows.
You may be asking “Why is my Bluetooth keyboard not working on Windows 10?”
Your device might be paired, but not connected—Bluetooth keyboards, mice, and pens connect only when necessary. To remove a Bluetooth device, select Start button, then select Settings > Devices > Bluetooth & other devices. Select the Bluetooth device that’s paired but not working, then select Remove device > Yes. After that, pair the device again.
Go to the right pane and scroll down until you find Hardware and Devices. Select it, then click the Run the Troubleshooter button. Let the tool identify the issue. Follow the on-screen instructions to fix the problem accordingly. Once the process is complete, check if you can now connect your Bluetooth devices successfully.
Why can’t I Pair my Bluetooth device to my computer?
Even though this technically shouldn’t be an issue for modern computers, having multiple Bluetooth devices paired can occasionally make it difficult to pair new ones. During the initial pairing phase, turn off all other hardware that connects to your Windows 10 computers through Bluetooth. Check for Bluetooth conflicts.
For example, if you started having Bluetooth problems after updating Windows or changing Windows versions, include this information. Note: If your school or workplace manages your device and you don’t see the Bluetooth icon, it may be disabled by your organization. Check with your system administrator.
You could be thinking “Why is there no sound coming out of my Bluetooth device?”
Make sure the audio is playing through the Bluetooth device. In Choose your output device, select the Bluetooth audio device. Pause other things that might be using Bluetooth, such as file-sharing over Bluetooth. For more info, see Fix sound problems in Windows 10.
What are the most common Bluetooth errors in Windows 10?
Other common causes of Windows 10 Bluetooth errors include a broken device, the incorrect settings being enabled or disabled in Windows 10, and even the Bluetooth device itself being turned off.