How to Fix a Chromebook That’s Frozen Remove any external devices. Check error messages. Close some apps. Perform a hard reboot/Shutdown Chromebook If you cannot control the mouse cursor, try performing a hard reboot by holding down the Power key until your Chromebook turns off. Drain the battery. Perform a hard reset. Perform a factory reset.
Many companies now make chromebooks, but since they all run the same software, all chromebooks are prone to many of the same problems. Typically, chromebooks freeze, lock up or stop responding due to one of two main reasons: software issues or hardware issues. Possible culprits for your chromebook freezing or running slow may include:.
Check your computer to see if Chrome is already running in the background and if it is, close it using the “End process” under your Task manager. Use your antivirus program to check for, and remove malware. Reinstall Chrome and start your PC again. Why does Google Chrome keep freezing my computer?
Close some apps. If your screen is frozen yet you can still control the mouse cursor, press the shift and escape keys on your keyboard simultaneously to bring up the chrome OS task manager. Scan the list of currently running apps and web pages.
What should I do if my Chromebook locks up?
If the Chromebook locks up and the fans inside the computer become louder or run constantly, the computer may be getting too hot or a hardware component might be failing. Use compressed air to keep the air vents clean and free of dust and dirt. For more information, see Reducing Heat Inside the PC.
Drain the battery. If your Chromebook is frozen and won’t turn off, unplug your computer from its power source and allow the battery to drain. Wait three hours to give the CPU time to cool down before reconnecting the charger and turning on your device.
If your chromebook is frozen and would not turn off, unplug your computer from it’s power source and allow the battery to drain. Wait three hours to give the CPU time to cool down before reconnecting the charger and turning on your device. Perform a hard reset.
How do I Reset my Chromebook to factory settings?
If your Chromebook doesn’t boot up at all, perform a hard reset by holding down Refresh + Power for about five seconds. The Refresh key looks like a circular arrow and is typically located at the top of the keyboard. Some Chromebooks have refresh buttons that look different.