Any other scenario is likely to mean a faulty charger and battery. There may be other hardware malfunctions, mainly relating to the charging circuitry rather than the battery itself. In some cases, it may mean that there’s a software issue. In that case, you can attempt a full recovery of the Chromebook.
There could be a few reasons why your Chromebook won’t turn on including: 1 Problems with the battery charger 2 Problems with the internal hardware 3 Issues with Chrome OS 4 External hardware interference.
Another thing we wondered was; what to do when Chromebook won’t boot?
A hard restart clears out your Chromebook’s RAM or any other cache memory that might be stopping the OS from booting. You should remove any devices plugged into the USB ports as external hardware can sometimes interfere with the boot process of your Chromebook.
Leave your Chromebook plugged in for 3.5 hours and try turning it on again. If you don’t see a light, try using a different charger. If the device still isn’t charging, then there’s likely a problem with the charging port or the internal battery, but you can try charging it without the charger just to be sure that’s not the problem.
You could be wondering “What do I do if my Chromebook screen goes black?”
Do a hard restart. If your device turns on but the screen stays black, hold down the Refresh key + Power to restart your Chromebook. A hard restart will clear your Chromebook’s RAM and any caches that could be preventing the OS from booting. Remove all connected USB devices.
What happens when you press the power button on a Chromebook?
You can log into your Chromebook, but the device keeps crashing. Nothing happens when you press the power button. Information in this article applies to all Chrome OS devices regardless of the manufacturer (Acer, Dell, Google, HP, Lenovo, Samsung, Toshiba, etc.).