, ring Central admins can use Okta to connect to Active Directory for free, directly from the Ring, and central console. Then they can programmatically sync a user’s Ring. Central phone number to other Okta-connected applications such as Microsoft Office 365™ or G Suite.
How do I integrate RingCentral with Active Directory?
The Active Directory integration involves the following core steps : 1. Configure integration between Okta and Ring. Central: This allows Okta to handle authentication for your Ring. Central instance and provide automated provisioning based on Active Directory that is integrated via Okta.
The next thing we asked ourselves was; how do I synchronize Azure Active Directory users to RingCentral?
Under the Mappings section, select Synchronize Azure Active Directory Users to Ring, and central. Review the user attributes that are synchronized from Azure AD to Ring. Central in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the user accounts in Ring. Central for update operations.
Does ringcentral integrate with salesforce?
The integration works in both Sales Cloud and Service Cloud. , ring Central for Salesforce lets you make and receive calls directly from your Salesforce account. You can now schedule Ring. Central Video meetings, in addition to quickly assigning call dispositions, logging calls, taking notes and more, without jumping back and forth between applications.
Do I need to download ringcentral?
The software will be downloaded from the Ring. Central website, so it can be installed on your computer at any location with an internet connection. ( You will receive a notice when it is time for you to download and install Ring. Central.).
What is RingCentral for Salesforce?
, let ring Central for Salesforce enhance your CRM and Service Management experience by automating workflows, increasing call efficiency and improving the quality of customer interactions. The integration works in both Sales Cloud and Service Cloud., ring Central for Salesforce lets you make and receive calls directly from your Salesforce account.
No additional telephone lines, PBX hardware, or installation are needed., ring Central will work with any high-speed, stable internet connection and requires a minimum of 64 kbps of bandwidth per call. You need a router that will make the internet connection available to your phones/devices.
Another frequent question is “What can I do with the RingCentral app?”.
The app provides access to your entire Ring. Central business phone system, including voicemails and faxes. It also allows you to use your Ring. Central number as your caller ID, dial by extension, provides access to your entire company directory, and much more.
3 Overview Ring. Central provides cloud communications solutions to more than 300,000 customers around the world. To effectively onboard new users into Ring. Central, many customers leverage Active Directory (AD or LDAP), which acts as the corporate directory to drive the provisioning lifecycle.
What are the system requirements for RingCentral for desktop?
For use of the Ring. Central for Desktop (softphone) and Microsoft integration, you need the following specifications: For Windows 7 (or later): For Mac OS X® 10.10 Yosemite (or later):.
All Polycom and Cisco desk phones (except Polycom IP321) and conference phones support HD voice capability. In addition, Ring. Central for Desktop (softphone) and Ring. Central mobile apps also support HD voice.
You can now schedule Ring. Central Video meetings, in addition to quickly assigning call dispositions, logging calls, taking notes and more, without jumping back and forth between applications.
Seamlessly schedule Ring. Central Video meetings from Salesforce. Incoming calls trigger screen pops with a 360° view of the caller. Place calls from within Salesforce by clicking on any phone number. View a complete dashboard of your team’s total calls, average duration/amount of calls, and the call disposition and direction.
How does the RingCentral-Okta integration benefit users?
To effectively onboard new users into Ring. Central, many customers leverage Active Directory (AD or LDAP), which acts as the corporate directory to drive the provisioning lifecycle., the ring Central-Okta integration allows Ring. Central to benefit from Okta’s Active Directory integration to provide an AD-driven provisioning solution.
How do I customize RingCentral analytics data as a Salesforce report?
Now you can edit and customize the Ring. Central Analytics data as a native Salesforce report through our Cloud Phone Report. Click-to-call: Place calls from within Salesforce by clicking on any phone number, saving time and improving call efficiency.