Here are some things you should have in mind if you’re asking for a refund on Google Play: Play gift cards and cash top-ups are non-refundable unless required by law. Residents may request a refund for redeemed gift cards and codes for values lower than $10.
We can dig in! play gift cards and cash top-ups are non-refundable unless required by law. Residents may request a refund for redeemed gift cards and codes for values lower than $10 Gifts of Google Play credit or Google Play Books are refunded to the person who bought them and only before they’re redeemed.
Can I get a refund on Google Play Games?
Google Play refund policies state that Google does not offer refunds for most purchases unless they honor the 48-hour rule. If you want to attempt to get a refund after that timeframe, you should contact the app developer directly.
The answer is that Google does not give refunds for most Google Play purchases. However, there are exceptions (see below.) You can also contact the developer directly. The developer can help with purchase issues and can process refunds pursuant to its policies and applicable laws.
The Google Play Store has a few different refund policies for the various products it sells. Apps and games can be refunded within the first 48 hours. Digital content such as music, movies, and books may be able to get refunded after 48 hours.
Find out how to contact the app developer. If it’s less than 48 hours since you bought an app or made an in-app purchase, you can request a refund through Google Play. If you bought music, movies, books or other content, you may be able to request a refund after more than 48 hours (see policy below).
How long does Google Play refund take?
Gifts of Google Play credit or Google Play Books are refunded to the person who bought them and only before they’re redeemed. The refund window is three months Dealing with Google Play refund policies can be exhausting and confusing. Figuring out what to do can take quite a lot of your precious time.
One way to think about this is If it’s less than 48 hours since you bought an app or made an in-app purchase, you can request a refund through Google Play. If you bought music, movies, books, or other content, you may be able to request a refund after more than 48 hours (see policy below).
Can you return a game to Google Play Store?
It is possible to return a game or an app and get a refund only once. If you repurchase the same item, your refund rights will be voided. If you want to return a movie or TV program because it doesn’t play properly, Google Play recommends checking their tips to fix playback issues.
Option 2: Request a refund on the Google Play website. If it’s less than 48 hours since you bought an app or made an in-app purchase, you can request a refund through Google Play. If you bought music, movies, books, or other content, you may be able to request a refund after more than 48 hours (see policy below).
What if I find a Google Play purchase that I didn’t make?
If you find a Google Play purchase on your card or other payment method that you didn’t make and that wasn’t made by anyone you know, report unauthorized charges within 120 days of the transaction. If you’ve had a refund request accepted, check how long your refund will take.
Can I exchange or transfer my Google Play gift card?
Google Play gift cards cannot be resold, exchanged, or transferred for value, so we will not be able to issue you a new gift card. Check the Google Play Gift Card Terms of Service to learn more about the limitations for gift cards.