If the send/receive settings file (SRS file) is damaged in Outlook, it may cause the problem of Outlook rules not working. 3 solution #3: convert client-based rules into server-based rules, and 4 solution #4: delete and recreate the rules are a few extra items to examine.
Here is what our research found. Sometimes Microsoft Outlook rules not working automatically even if they are created accurately. It happens when there is corruption either in the rules or within the mailbox. How to make MS Outlook rules run automatically ?
Client-based rules only work when Outlook email client is running. If you have created a client-based rule with the Rules Wizard, it’s indicated by this message: If a rule is not working in Outlook 2016, 2013, 2010, or other version, it’s possible that the rule is client-based and Outlook is not running when emails are received.
How do I get this rule to run automatically in outlook?
This usually indicates a corruption of either the rule or within the mailbox. It could also indicate a corruption in the send/receive settings file (srs-file) of Outlook. Resetting the send/receive settings can be achieved by renaming the srs-file of your profile to .old.
Why are my mail rules not working?
Any of these may be the culprit: 1 Rules exceed the rules quota established for your mailbox. 2 Corruption in send/receive settings file. 3 Rules set to run on one computer only. 4 Corruption using a POP3 or IMAP account.
Rules do not work automatically. This usually indicates a corruption of either the rule or within the mailbox. It could also indicate a corruption in the send/receive settings file (srs-file) of Outlook.
When I was researching we ran into the query “What to do if some of the rules are not working?”.
If some of the rules are not working, then you can delete only those rules, instead of all the rules. For this, follow these steps: Open Outlook and click File. Click Manage Rules & Alerts to open the Rules and Alerts dialog box. Select the rules you want to delete and click Delete.
How can I reduce the size of my Outlook Rules?
Another way to reduce the overall size of your existing rules is to get rid of those you no longer need. Clear the client only or on this machine only checkbox. It’s possible that when the rule was created, this setting was selected, which will prevent the rule from working when you access your Outlook account on a different device.