1 Answer 0 votes Record producer is a catalog that enables user to make task based records from the service catalog. It provides an alternative way to create records through Service Catalog., and g. Creating a change record using record producer Related questions 0 votes.
What are record producers in servicenow?
A record producer is a type of a catalogue item that allows users to create task-based records from the service catalogue. For example, you can create a change record or problem record using record producer.
Yet another query we ran across in our research was “How to use a record producer in the service catalog?”.
Here is what our research found. define a record producer in the service catalog or from the table record. Use a record producer to create task-based records only. To ensure that standard service catalog processes are followed, such as initiating workflows as expected, do not create requested item records from record producers. Instead, create requested item using catalog items.
What is a record producer in Salesforce?
A record producer is a specific type of catalog item that allows end users to create task-based records, such as incident records, from the service catalog. Use record producers to provide a better end-user experience instead of using the regular task-based form for creating records.
How do record producers work?
Record Producers Record producer appear as simpflied forms, allowing users to provide information that is translated into records being added or modified in the database When employees use the service catalog on the hr service portal to submit a request for direct deposit setup, a record producer transfer the request into an hr case.
We can find out! To ensure that standard service catalog processes are followed, such as initiating workflows as expected, do not create requested item records from record producers. Instead, create requested item using catalog items. You can create a record producer for tables and database views that are in the same scope as the record producer.
Only active record producers are available to users if they meet the role criteria. A link that opens a preview of the item. Script that operates on the submitted record, after the record is inserted in the associated table. Note: Post insert script overrides the target record values and record producer template values.
What is an ECORD producer in ServiceNow?
R ecord producers are a great piece of Service. Now functionality that allows for the creation of records in any table via the standard Service Catalog interface. This capability has been around for quite a while and odds are that you’re already using it in your system to allow end-users to create new incidents…among other things.