Servicenow hi is a dedicated portal from servicenow for the customers, partners to support, troubleshoot any issues. Hi stands for high importance issues or high priority issues to be resolved on a time bound basis. Using servicenow hi portal, a customer can manage instances, task and accounts. Once a user login into the servicenow hi portal, on the left ….
Another thing we wondered was where to find more about ServiceNow Hi portal and new features?
I found the answer is More about Servicenow Hi Portal and new features can be found in servicenow portal and youtube video on how to manage issues from servicenow customer support team here.
Service Portal’s model‑view‑controller paradigm lets you build everything as a single‑page application with less dependency on application business logic. Access the portals you create when and where users need them, on any device. Service Portal integrates seamlessly with the Service. Now® Mobile app.
Why build a self service portal?
Build end-to-end self-service portals quickly and smoothly with an easy-to-use, modular UI. Create and configure engaging and robust self-service experiences with a user-friendly interface. Deliver a unified, multi-department portal to keep employees engaged, productive, and informed.
What is ServiceNow?
, service Now delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform ®: The intelligent and intuitive cloud platform for work™. Choose from our workflows or build your own apps.
What is ServiceNow and how does it work?
, service Now is rockstar in the service management world, it seems to be an ever-growing concept. From mapping delivery to orchestration, it is a boon for the information technology industry, which is continuously working towards optimizing processes. Without further ado, let’s throw light on how Service. Now leaves us with no reason to overlook it!
Also, what is ServiceNow ticketing tool?
Here is what I discovered., service Now is a ticketing tool used to process and catalog customer service requests. It also facilitates us to raise requests that deal with incidents, changes, problems, and other services using tools like Service, and now. It provides an integrated cloud solution that has all of these five services in one place.
Why is servicenow so slow?
They envision dashboards for anyone in the company who needs the visibility. So they initially try moving the data to a data warehouse for reporting in a leading analytics tool such as Tableau or Power, and bi. But that attempted transfer may be the reason that Service. Now slows down.
There are a number of reasons why an environment could be running slowly. There could be firewall issues, you could have poorly performing scripts that are slowing up the client, or there could be data center related issues on Service. Now’s end that are out of your hands.
This will usually involve Service. Now restarting and possibly decommissioning the node. Find all transactions where the Response Time is excessive (> 5000ms). Verify that no other cause (Network, BR, ACL) is affecting the performance .
Why can’t I use Internet Explorer in ServiceNow?
Older versions of Internet Explorer ( <10) generally do not perform well enough to have a good User Experience in Service. Now Ask the user to disable extensions OR run an instance of the browser in private browsing mode (this usually disables all extensions).
What is gauge in servicenow?
Gauges are containers for holding graphical content on dashboards and homepages in Service. Now®, but gauges are no longer supported. Widgets are the supported containers for graphical content. It is not possible to create gauges through the Dashboard and Homepage user interfaces.
Enter the name, type, fields, order, title and other specifications for you gauge in the boxes 6. Click on “Submit “.