Since you can have multiple speakers outputs, it’s important to tell Webex which device you are actually using. While on a conference, select the Audio menu, then select Speaker, Microphone and Camera. Make sure the proper Speaker is selected. If your speaker or sound device isn’t listed, then make sure it is connected and on.
“It is not possible to connect Audio or Video because we can’t validate the security certificate for your Webex website. This error may be caused because an unvalid certificate, an old one or because it was modified and has become unvalid”.
If Webex does not have access to the microphone, there would be no sound in the meeting; it’s as simple as that. Open the Windows settings and click on the ‘Privacy’ option to open the privacy settings. Scroll down on the navigation menu on the left, and select ‘Microphone’ from under the App Permissions category.
The next thing we wondered was; why can’t I hear audio in Webex?
One answer is [Solution] Trouble with Audio in Web. Ex 1 Before joining a meeting, plug in any external devices (headset, headset with mic, or external speaker). 2 Webex uses your operating system default sound- speaker and mic. 3 You can change the audio source from within Webex Meetings and Webex Events once you are in the meeting or before you See More .
Webex: Trouble with Audio 1 Before joining a meeting, plug in any external devices (headset, headset with mic, or external speaker). 2 Webex uses your operating system default sound- speaker and mic. 3 You can change the audio source from within Webex Meetings and Webex Events once you are in the meeting or before you join.
Webex Recording .wrf format video doesn’t play with audio and video I have recorded a Webex Recording of a meeting and saved it directly to my local computer rather than saving it in the network. The recording was saved in .wrf format.
How do I change the microphone settings in Webex?
Webex settings will open. Go to ‘Meeting Join Options’ from the navigation menu on the left. If you have the ‘Always use the following audio and video settings’, go to the ‘Microphone’ option, and check that the desired microphone is the one selected.
How can I improve the sound quality on WebEx?
Adjust the output and input levels of your speaker and microphone. Note – With Music Mode checked, Webex preserves the original sound from your microphone and turns off all automatic audio enhancements, including echo cancellation and background noise suppression.
Why can’t I access WebEx on my company network?
Your employer may have provided you with a VPN (virtual private network) service that allows you to use the company network while working remotely. Often, VPN can limit the bandwidth available to Webex.
Can I use AirPods with WebEx?
Airpods are set as the default device. And even in Windows audio setting, I make sure to point Webex to use the airpod for audio. Other apps and system sounds output just fine on airpod.
What devices can I plug in before joining a WebEx Meeting?
Before joining a meeting, make sure to plug in any external devices that you plan to use for your audio (headset, headset with mic, or external speaker). Webex uses your operating systems default sound- speaker and mic, but this can be changed to a specific device before joining the meeting.