Google Pay not working issue might be caused because of the outdated Google Pay application. If you have not updated Google Pay in a long time then the app might not work as expected and in order to fix the issue, you need to update the application.
This of course begs the inquiry “How do I make sure Google Pay works correctly?”
To make sure Google Pay works correctly, install the latest version of the Google Pay Android app. Important: To use Google Pay to make contactless payments, it must be installed on an Android device.
Expired credit cards or old billing addresses are a common reason for payments not to work properly. To update this information, use Google Payments: Expired cards cause payments to be declined.
If you modified your phone, make sure it meets security standards. Google Pay might not work in stores with phones that: Run developer versions of Android. Are rooted, run a custom ROM, or have modified factory software. Due to security risks, Google Pay doesn’t run on these phones.
It’s worth a shot to recruit your cashier’s help. Google Pay doesn’t work with every device. But if it should, pursue the issue with your carrier/manufacturer. There have been a few instances, on devices such as the Note 8, missing the embedded security elements within the NFC and safety settings.
Our favorite answer was all NFC payments are failing If customers are unable to complete a purchase using an NFC payment option, please contact your payment provider and tell them you are having issues with your NFC-enabled terminal accepting Google Pay.
What happened to the old Google Pay app?
As of June 15th, you can no longer send, request, receive, claim, or withdraw money with the old Google Pay app. For these features and more, download the new Google Pay app and visit support., and google. Com/googlepayfor tips and support. Set up screen lock to make contactless payments.
Are there any issues with my Google Pay Payment terminal?
There are no issues with your payment terminal If you believe that the issue is related to the customer’s Android device and not your payment terminal, refer the customer to the troubleshooting section of our Google Pay Help Center. Single Google Pay transaction failed.
How do I use Google Pay to make contactless payments?
Important: To use Google Pay to make contactless payments, it must be installed on an Android device. To get personalized info that can help you troubleshoot, sign in to your Google Account. At the top right, tap or click Sign in. Was this helpful? How can we improve it?
How do I make contactless payments with Google Pay?
To make contactless payments with Google Pay, your phone must work with near-field communication (NFC). If you set up Google Pay and added a card, but have trouble when you pay in stores, check these steps.