It is possible that you are using Adobe Illustrator CC 2017/2018, an old version of the program which could be causing the crash. So, if you update the software to its latest 2019 version, then the issue could get fixed.
What to do if illustrator keeps crashing?
We’re here to help. Perform these steps in sequence until the crash is fixed: Check if the crash is due to a known product issue or compatibility issue with your operating system. Ensure that your computer meets the minimum system requirements . Get the latest Illustrator version for improved product stability.
What to do when Adobe Illustrator becomes irresponsive?
If your Adobe Illustrator becomes irresponsive, you should force quit it and start it again. If you are on a Windows press Ctrl+alt+del then taskbar and force quit the program.
Get the latest Illustrator version for improved product stability. Restart your computer. Back up and then reset your app preferences. Check the System Compatibility Report for outdated GPU driver issues.
When this feature is enabled, Adobe Illustrator will automatically back up Illustrator files when it is still running. When Adobe Illustrator crashes, you can reboot the software to recover unsaved Illustrator files directly. Close Adobe Illustrator CC and re-launch it. Click the OK button on the popup window to import the unsaved AI files.
Why does Adobe Illustrator pause when backing up files?
Tip: When the Data Recovery option is turned on, Adobe Illustrator may pause while backing up large or complex files. If this process slows down or interrupts the workflow, you can check this option to turn off data recovery for these files.
How to remove Illustrator plugins from Windows 10?
That way, you can use System Restore to eradicate any unwanted program, such as the Illustrator plug-ins. Step 1 : Close all programs and files currently opened. Step 2: On the desktop, right-click “Computer” and select “Properties”. System window displays. Step 3: Click “System Protection” and the system properties window will display.