At times, you find that Outlook rules are not working when new messages arrive in your inbox. This may happen due to various reasons such as rules exceed the quote set for the mailbox, corruption in PST file, etc. If you are facing the problem of Outlook rules not working properly, you need to first check the following :.
Another popular query is “Why are my mail rules not working?”.
Any of these may be the culprit: 1 Rules exceed the rules quota established for your mailbox. 2 Corruption in send/receive settings file. 3 Rules set to run on one computer only. 4 Corruption using a POP3 or IMAP account.
How do I know if an email rule is not working?
In the left pane of the Accounts dialog box, click the account. The account type appears under the account description. In this example, the account is a Exchange account. To return to the Rules dialog box, click Show All, and then under E-mail, click Rules. Double-click the rule that is not working .
What to do when Outlook Rules are not working?
If the send/receive settings file (SRS file) is damaged in Outlook, it may cause the problem of Outlook rules not working. Some additional items to investigate: 3 solution #3: convert client-based rules into server-based rules, and 4 solution #4: delete and recreate the rules.
Follow the steps below to do the same: Sign into your Outlook., and com account. Click on the Cog icon. Select Options, this opens the Options panel on the left. Under Mail select Automatic processing. Select Inbox rules. And once in the page you’ll get an option to report the issue to Outlook Team if Rules are not working.
Here are some of the things you can try: Size matters in Outlook rules. In many cases, the size available for all your Outlook Rules will be limited to 64 KB or less. It’s not a problem if you have several simple rules to run automatically, but if you have many rules, or very complicated rules, size could be your problem.
Why is my client-based rule not working in Outlook 2016?
Client-based rules only work when Outlook email client is running. If you have created a client-based rule with the Rules Wizard, it’s indicated by this message: If a rule is not working in Outlook 2016, 2013, 2010, or other version, it’s possible that the rule is client-based and Outlook is not running when emails are received.