Step 1: Check your contactless payment set up
Set up a contactless payment method. NFC turned on. In the ” Search settings” bar, type “NFC.” Make sure NFC is turned on. If your phone doesn’t have NFC, it can’t make contactless payments. Google Pay set as your default payment app. Under “NFC,” tap Contactless payments Payment default. Make sure “Google Pay” is selected. A screen lock set up. Once you’ve checked and updated your contactless payment set up, try the payment again.
You may be asking “Why won’t my google pay work?”
One source stated google Pay not working issue might be caused because of the outdated Google Pay application. If you have not updated Google Pay in a long time then the app might not work as expected and in order to fix the issue, you need to update the application.
Why won’t Google Pay work on my phone?
Some foreign devices and even some batteries are not CTS compatible. Both malware and spyware can register as rooting when you try to install, and Google Pay won’t install and/or work for security reasons. You’ll want it off your phone anyway, but it’s also a way to fix Android/Google Pay that isn’t working.
All NFC payments are failing If customers are unable to complete a purchase using an NFC payment option, please contact your payment provider and tell them you are having issues with your NFC-enabled terminal accepting Google Pay.
Why can’t I use Google Pay on my phone?
If you modified your phone, make sure it meets security standards. Google Pay might not work in stores with phones that: Run developer versions of Android. Are rooted, run a custom ROM, or have modified factory software. Due to security risks, Google Pay doesn’t run on these phones.
There are no issues with your payment terminal If you believe that the issue is related to the customer’s Android device and not your payment terminal, refer the customer to the troubleshooting section of our Google Pay Help Center. Single Google Pay transaction failed.
How do I report a problem with Google Pay?
The customer can review the troubleshooting section of the Google Pay Help Center for device help, and contact their bank by calling the phone number on the back of their credit or debit card. If customers using Google Pay are unable to complete an Google Pay purchase but other NFC payment options are working, contact us to report the issue.
How do I make contactless payments with Google Pay?
To make contactless payments with Google Pay, your phone must work with near-field communication (NFC). If you set up Google Pay and added a card, but have trouble when you pay in stores, check these steps.
If your phone doesn’t have NFC, it can’t make contactless payments. Google Pay set as your default payment app. Under “NFC,” tap Contactless payments Payment default. Make sure “Google Pay” is selected.