When trying to play/share a Video over webex (i. e from Youtube), the audio is not shared. Normally you have the ‘Optimize for motion and video’ which allows you to ‘Share Audio’ but it is missing on my customers setup. Has anyone experienced this before please.
Why can’t I hear anything in webex?
If you’re seeing in text chat that you can be heard, but you can’t hear anyone else, either your sound is muted, turned down too low, or the wrong speaker output is selected in Webex. Since you can have multiple speakers outputs, it’s important to tell Webex which device you are actually using.
Review your audio settings and ensure they are properly set in Webex by following the steps found here On the media that is being shared in the event, navigate to the bottom right and ensure your audio is not muted and the audio is set to a reasonable level.
Why can’t I hear audio during a WebEx Meeting?
Depends on the setup. You can either dial into the meeting or get Webex to call you. 04-14-2020 01:15 AM 04-14-2020 01:15 AM It sounds like something on your computer is blocking the mic from connecting . I would suggest trying from other devices to see if audio works on those.
How do I know if my WebEx microphone is working?
While in this menu, click on Settings to use the “Test” button. Click on that button to play a test sound through your speakers. If you hear it, then your Webex speaker choice is correct. If you did hear the test tone, ask the far-end to confirm that their microphone is working .
How do I change the audio settings in Webex?
Find the Sound settings Make sure your headphones (or whatever device you are using) is default. Click on the appropriate icon and then Set Default. Ensure your headphones (or whatever device you are using) is not muted on the computer (bottom right side of the screen), and click on Mixer to check the Web. Ex audio volume is not muted.
This begs the inquiry “How do I enable WebEx Smart Audio for my meetings?”
It is recommended to also enable the Noise Removal under Webex Smart Audio if you are in a noisy environment You are now ready to click that green Start Meeting or Join Meeting button Once you are in your meeting, you will notice a headset icon showing you are connected to audio.
Another frequently asked query is “How do I set the playback device as default for WebEx?”.
After your device has been selected, select “Set Default”. This will set the playback device as default for your system and should ensure audio is properly routed for the media being played via Webex Events.
How to record audio from Dial in lines in Webex?
This is the only way I was able to get it to work. Go to “Manage Audio” in Settings and under Recording tab I enabled “Stereo Mix”. After this I was able to connect in webex using computer audio with the host account. I then Dialed in with phone only account and Was now able to record the audio from the dial in lines.
What devices can I plug in before joining a WebEx Meeting?
Before joining a meeting, make sure to plug in any external devices that you plan to use for your audio (headset, headset with mic, or external speaker). Webex uses your operating systems default sound- speaker and mic, but this can be changed to a specific device before joining the meeting.