If audio is not working in your Web. Ex session, the following solutions may fix the issue. In the top left corner of the Web. Ex window, click on the Audio Taband then click Speaker/Microphone Audio Test… 2. In the speaker drop down menu, ensure that your headset is listed.
A common inquiry we ran across in our research was “Why can’t I hear audio in Webex?”.
[Solution] Trouble with Audio in Web. Ex 1 Before joining a meeting, plug in any external devices (headset, headset with mic, or external speaker). 2 Webex uses your operating system default sound- speaker and mic. 3 You can change the audio source from within Webex Meetings and Webex Events once you are in the meeting or before you See More .
Webex audio will not connect?
Since you can have multiple speakers outputs, it’s important to tell Webex which device you are actually using. While on a conference, select the Audio menu, then select Speaker, Microphone and Camera. Make sure the proper Speaker is selected. If your speaker or sound device isn’t listed, then make sure it is connected and on.
If Webex does not have access to the microphone, there would be no sound in the meeting ; it’s as simple as that. Open the Windows settings and click on the ‘Privacy’ option to open the privacy settings. Scroll down on the navigation menu on the left, and select ‘Microphone’ from under the App Permissions category.
Adjust the output and input levels of your speaker and microphone. Note – With Music Mode checked, Webex preserves the original sound from your microphone and turns off all automatic audio enhancements, including echo cancellation and background noise suppression.
How do I test my WebEx microphone and speakers?
Test if you hear any sound or input coming from your microphone and speakers Adjust the output and input levels of your speaker and microphone. Note – With Music Mode checked, Webex preserves the original sound from your microphone and turns off all automatic audio enhancements, including echo cancellation and background noise suppression.
Webex settings will open. Go to ‘Meeting Join Options’ from the navigation menu on the left. If you have the ‘Always use the following audio and video settings’, go to the ‘Microphone’ option, and check that the desired microphone is the one selected.
This is the only way I was able to get it to work. Go to “Manage Audio” in Settings and under Recording tab I enabled “Stereo Mix”. After this I was able to connect in webex using computer audio with the host account. I then Dialed in with phone only account and Was now able to record the audio from the dial in lines.
Why is my webcam not working in Webex?
The webcam drivers may not be installed. Leave the Webex meeting. Close any programs that are accessing the webcam. Rejoin the Webex meeting. Make sure the webcam is plugged in prior to joining the Webex session. Close any programs that are accessing the webcam before joining the Webex session.
Your employer may have provided you with a VPN (virtual private network) service that allows you to use the company network while working remotely. Often, VPN can limit the bandwidth available to Webex.
Can I use a Bluetooth headset with WebEx?
My advice to anyone with headset issues is to avoid using Bluetooth devices with Webex. 09-22-2021 01:32 PM 09-22-2021 01:32 PM It’s Web. Ex that’s the problem; Zoom works fine. My Bluetooth headset (Samsung Buds Pro) work perfectly in Zoom.
Another popular question is “What devices can I plug in before joining a WebEx Meeting?”.
Before joining a meeting, make sure to plug in any external devices that you plan to use for your audio (headset, headset with mic, or external speaker). Webex uses your operating systems default sound- speaker and mic, but this can be changed to a specific device before joining the meeting.