This indicates that the internet is working fine, but Outlook cannot connect to the mailbox server. When the problem is with the internet connection, Outlook may display Working Offline or Disconnected status. The Outlook may remain stuck in the offline mode until the network is restored.
This of course begs the question “How to fix outlook 2010/2013/2016 offline?”
If Outlook is always starting offline, make sure you have an active internet connection. If your internet connection is right, then it could be that Outlook may be set offline. A few more ideas to investigate are: 3 exchange server accounts, or 4 build a new profile in outlook 2010/2013/2016.
If the status bar at the bottom of the Outlook 365 application shows Working Offline or Disconnected meaning that the Outlook 365 struck in offline mode and it’s not connected to the mail server. When the status shows disconnected it means that the internet connection is working but there might be a problem with the mail server.
How to work offline in MS Outlook?
Click on the “Send/Receive” tab and go to the “preference” section. When working in the offline mode, you will see the “Work Offline” option highlighted in Grey color or otherwise it will show normal for the Online mode. Sometimes, users accidentally click on the “Work Offline” button that disconnects the MS Outlook from the Exchange server.
How do I work offline with a Microsoft Exchange Server?
With a Microsoft Exchange Server or Microsoft 365 account, you can work offline to avoid connection charges or stop Outlook from attempting to send and receive messages over a slow network connection. Newer versions Office 2007 Switch between working offline and working online Click Send / Receive > Work Offline.
This begs the question “How do I send work offline in Outlook 2016?”
When Outlook switches between working online and offline, all email accounts are changed. You know you’re working offline when Work Offline is highlighted on the ribbon or Working Offline appears on the status bar at the bottom of the Outlook window.
While I was researching we ran into the inquiry “How do I work offline on my Microsoft Office account?”.
When you’re ready to work online again, click Send / Receive > Work Offline. The button text doesn’t change, but it’s only highlighted when you’re working offline. Working Offline on the status bar also goes away when you’re working online. Change how much mail to keep offline.
How do I reset work offline mode in outlook?
The Work Offline option is available under the ‘ SEND/RECEIVE ‘ tab in Outlook. Click the ‘Work Offline’ option to reset work offline mode and reconnect to the Exchange or mailbox server. Check the status. It should reconnect to the server and display Connected: Exchange Server or similar status in the status bar.
Returning to an online work mode is a simple process. In Outlook, on the Send/Receive tab, choose Work Offline to reconnect. If the background of the Work Offline button is shaded (as shown in the image above), you’re not connected.
How do I know if I am working in offline mode?
You can check if you are working in offline mode or not. Click on the “Send/Receive” tab and go to the “preference” section. When working in the offline mode, you will see the “Work Offline” option highlighted in Grey color or otherwise it will show normal for the Online mode.